Wednesday, April 3, 2013

Red Sox 2013: Peanut Allergy Friendly Games

A BIG thank you goes out to Edward of rescueshotcase.com for alerting us to the following information about peanut allergy friendly Red Sox games this season! I have copied and pasted the information below.



2013 Peanut-Allergy Friendly Initiative
Overview:

Entering its ninth year in existence, the Boston Red Sox will welcome Peanut-Allergy fans to Fenway Park once again in 2013.  In coordination with the Asthma and Allergy Foundation of America: New England chapter; the Red Sox make a concerted effort to assist all fans in their efforts to see Boston Red Sox Baseball at Fenway Park. Many of the changes to this season’s Peanut Allergy Friendly Initiative were in response to the 2012 Peanut Allergy Survey.

(All game dates fall on a Saturday in favor of fan support from our 2013 Peanut Allergy Initiative Survey)

2013 Peanut Allergy Friendly Game Dates:

June 8th @ 7:15pm vs. LAA
July 20th @ 4:05pm vs. NYY,
August 3rd @ 7:10pm vs. ARI
Aug 31st @ 7:10pm vs. CWS
  Sat. July 27th Futures at Fenway
  • Seating locations for the Baseball Beanpot and Futures at Fenway are still TBD

The Cumberland Farms Deck will be our main seating area for our 2013 Peanut Allergy Friendly games 
  • Located on the Right Field Roof Terrace
  • This section consist of 70 seats and 100 standing room only seats
  • Price: $50 for a seat and $30 standing room only
  • Tickets are purchased in advance of the game date
  • Cumberland Farms Deck will be thoroughly cleaned and inspected prior to each game
  • Appropriate “Peanut-Allergy Friendly” signage will be posted at the site location
  • Families will receive tickets from ambassadors inside Gate B as soon as they turn in their waiver forms that are sent to them in advance
  • Ambassadors will assist directing fans up to Coke Deck starting 2 hours prior to first pitch and up until the start of the 2nd inning
  • Sales of any nut products are prohibited on or near the Right Field Terrace during the game
  • There is an extra security, EMS, and Ambassador presence in the Cumberland Farms Deck throughout the game to troubleshoot questions and be of assistance in case an emergency arises
  • Will Jones will remain the main contact for these families throughout the course of the day
What we provide:

  1. Atmosphere – A safe and friendly environment welcoming our fans to Fenway Park 
  2. Tickets – Peanut Families pick up at Gate B for Cumberland Farms Deck anytime from the time gates open through the first inning
  3. Waiver Forms – They are sent to the families in advance and must be signed to receive their tickets
  4. Goody Bags – Each family will receive a goody bag when entering the ballpark
  5. Scoreboard Message – Arranged in advance, there will be a scoreboard message saying: “The Boston Red Sox Welcome Our Peanut-Allergy Families to Fenway Park”
  6. Wally the Green Monster visit – Arranged in advance, Wally will visit the or Cumberland Farms deck, for a half inning during the game
  7. Customer Service – A combination of Fenway Ambassadors, Ushers, Security and Beth Israel EMS staff providing the best customer service possible
Booth F will be available one game per homestand for families whose children have extremely severe allergies. Additional opportunities may arise throughout the season.

 Booth F:

  • Located on Media Level of Fenway Park
  • Tickets are available once per Homestand 
  • Price: $55 per ticket and the booth can hold up to 6 people per game
  • Each family will be given a goody bag that includes the waivers that each individual must sign upon arriving at 4 Yawkey Way
  • It is the assigned ambassador’s duty to ensure Booth F is clean of all nut products before bringing the family to the booth
  • The Fan Services calendar will provide contact info of the family attending each specific game as well as a time for the assigned ambassador to meet the family and escort them to Booth F
  • Families will meet an ambassador at 4 Yawkey Way at the convenience of the department prior to game time and be taken up the Booth F via the Front Office
  • For credentials, which act as their ticket please see Will Jones, Jovan Holland, or Nina Beltre
  • The ambassador will be the contact for this family for the duration of the game, please exchange contact numbers and remain accessible.

FAQ’s:

1. Why must we sign waivers?
   Waivers must be signed before attending a peanut allergy friendly game as     
   we cannot fully guarantee a peanut free environment.

2. Why are ticket prices so high for my family and I to attend a game?
The Coca – Cola Deck tickets were the most expensive at $75 per ticket based upon feedback we switched locations and the highest priced ticket is $50 for Cumberland Farm Deck tickets.

3. Are tours available for people with peanut allergies? 
We will offer a peanut allergy friendly tour before every peanut allergy friendly game in 2013. More details will be provide closer to each date.

4. Why did I not receive any emails or updates about the peanut allergy friendly games?
Participants must notify Will Jones of an email or phone number changes for  contact and information purposes. Email at peanutallergy@redsox.com

5. What is the reason for using only the Cumberland Farms Deck for peanut allergy friendly games? The Cumberland Farms Deck was voted on by the majority of participants who took the 2012 Peanut Allergy Friendly survey.

6. What time do gates open?
    Gates open an hour ½ before game time.

7. My kids have a severe airborne peanut allergy how can we attend a game at Fenway    Park? 
For one game during each homestand we offer our fully enclosed Booth F as our peanut allergy friendly booth. Booth F is located on Fenway Park’s 5th floor media level.

8. How do I know what foods are peanut allergy friendly at Fenway Park?
A list of ingredients for each food served at concessions will be emailed to each participant. There will be a concession stand nearby that will not carry any peanut products or use any peanut oils on the day of each peanut allergy friendly game.

9. Will there be more games this next year?
For the 2013 season we will have 6 peanut allergy friendly games with the addition of the Baseball Beanpot and the Futures @ Fenway game. 

10. Why are there vendors who sell peanut products roaming the peanut allergy friendly area? Vendors will pass by the peanut allergy friendly section to visit fans in other seating locations.

11. Can I swap my tickets grandstand seats for peanut allergy friendly seats?
      Situations such as these will be handled on a case by case Basis.


Notes:
  • Please note that Fenway Park is NOT Peanut Free. We prefer the term Peanut Allergy Friendly as we know there are fans who attend Fenway Park that will eat peanuts in other areas of the park.
  • After every game I will send out a survey in which I would like all participants to answer. This survey will help us gain knowledge on how to better improve your experience here at Fenway Park.
  • Please Contact Me throughout the season with updated emails and phone number changes. This is so that everyone stays in the loop and has a fair chance to purchase tickets to our peanut allergy friendly games.

For any suggestions, questions, or information on Peanut Allergy Friendly games please contact Will Jones at 617-226-6278 or email: peanutallergy@redsox.com




1 comment:

  1. this is such great information. I am excited to know that I could possibly bring my boys to a game. Thank you so much for posting this!

    ReplyDelete